WELCOME TO JUST PAMPERED, GREAT BADDOW, CHELMSFORD
CONTACT
19 Church Street
Great Baddow
Chelmsford
Essex CM2 7HX
Call 01245 471888
WhatsApp 07570 493774
Find us in Church Street, between the Church and Bringey Antiques Centre. We have a small car park at the back of the building and free parking along the road outside.
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Our entrance is at the back of the building, behind
The Barber Shop and Salon 19.
Available by appointment only
Getting In Touch
We are very responsive to any messages left. If you call within our opening times and reach our voicemail, it means we are all in treatment at that time and we apologise for any inconvenience this may cause. We may not always able to pick up immediately, but we do check messages after every client without fail. If you are not comfortable leaving a voicemail, please consider sending a WhatsApp. Again, we aim to be very responsive and check between each treatment.
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Cancellations
We have tried our best to avoid cancellation fees and avoid a deposit system for every booking made. However, we are heavily affected by last minute cancellations and no-shows.
When you book an appointment with us we make a mutual agreement that you will arrive on time and for the complete appointment that you have booked. We realise there are sometimes unavoidable circumstances which mean you are no longer able to keep your appointment. We ask that you provide a minimum of 48 hours notice if you are unable to make your appointment time. Alternatively, please see the ‘Transfer of Appointment’ option below.
We understand plans and commitments do sometimes change. If you need to cancel your appointment, we respectfully require a minimum of 48 hours notice. Cancellations with less than 48 hours notice will result in a late fee, which is equal to 50% of the scheduled service, before any future appointments can be booked.
Transfer of Appointment
Should you find you are unable to make your appointment at very short notice, you may also transfer your appointment time to a friend or family member to fill your spot. Please contact the salon to inform us of the name change.
No Shows
No shows are currently the biggest drain on our resources, currently averaging at 12 hours a week, which is not sustainable for our salon. It is the sole reason for introducing a cancellation fee after 16 years of operating without one.
A no-show is defined as not arriving to your booked appointment when the therapist is set up, ready and waiting to greet you.
To minimise no-shows, we send an email confirmation of appointment, an email reminder the day before and a text reminder the day before.
Please see our cancellation policy above, which applies to no-shows.
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When you book an appointment, you agree to our Business Terms and Conditions.
Please see our full Terms and Conditions below.
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