WELCOME TO JUST PAMPERED, GREAT BADDOW, CHELMSFORD

Getting In Touch
We are very responsive to any messages left. If you call within our opening times and reach our voicemail, it means we are all in treatment at that time and we apologise for any inconvenience this may cause. We may not always able to pick up immediately, but we do check messages after every client without fail. If you are not comfortable leaving a voicemail, please consider sending a WhatsApp. Again, we aim to be very responsive and check between each treatment.

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Cancellations

We have tried our best to avoid cancellation fees and avoid a deposit system for every booking made. However, we are heavily affected by last minute cancellations and no-shows. 

 

When you book an appointment with us we make a mutual agreement that you will arrive on time and for the complete appointment that you have booked. We realise there are sometimes unavoidable circumstances which mean you are no longer able to keep your appointment. We ask that you provide a minimum of 48 hours notice if you are unable to make your appointment time.

 

Clients who have previously missed or given less than 48 hours notice for cancellation on two or more appointments will be required to pay a 50% cancellation fee before any future bookings can be secured. We would hate for this to happen to any of our clients but it is difficult when there is an empty booking that others could have taken if we had received sufficient notice. We fully appreciate as a one-off that cancellations sometimes cannot be helped, which is why we say after two last minute cancellations and not the first time. Thank you for your understanding. 

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When you book an appointment, you agree to our Business Terms and Conditions.

Please see our full Terms and Conditions below. 

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