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News & Updates

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Hello Everyone!
It was announced yesterday that we are allowed to reopen from Monday 13th July! This is great news, however, it does come with some restrictions.
We are not currently allowed to offer any treatments involving the face or head (which includes but is not limited to eyebrow shaping, facial waxing/threading, lash tinting, lash lift, facials, microdermabrasion, skin peels, microneedling, Indian head massage and ear candles).

As a result of this we will start by working restricted hours, because pre-lockdown these treatments made up 65% of all bookings. We are feeling optimistic that the restrictions, particularly for eyebrows, may not be in place for too long. When barbers and hairdressers opened on Saturday 4th July they were not allowed to carry out beard trims, but new guidelines state they will be allowed to do this from Monday 13th. We hope that some of these treatments will follow suit just as quickly. We can only hope.

We are ready, we are covid-secure, clean and good to go. I have listed some new guidelines below. If anybody has any queries please do not hesitate to contact us.

We are currently working our way through the call lists and will get back to you as soon as possible. If we do not answer please leave a message and we will return every call. To book your appointment please email or call 01245 471888 (the phone is diverted) and we hope to hear from you soon. Thank you to everyone for your ongoing support

New Salon Guidelines For your safety:
* Please reschedule your appointment if you are feeling unwell or any member of your household is unwell or self-isolating
* Please enter only at your exact appointment time. Too early may mean there are other clients on the premises, too late may mean your treatment can no longer go ahead due to additional cleaning times between appointments
* On arrival you will be escorted straight to treatment room
* Please wash your hands on arrival (use the single use towels provided)
* We will provide water in disposable cups, please note hot drinks are temporarily unavailable
* No food allowed * Please arrive alone for your appointment
* Please limit the personal belongings you bring with you
* Staff will wear PPE as per the government guidelines
* Please alert us if you need to use the toilet facilities so we can ensure a deep clean after every use
* We have increased the value for contactless payment transactions
* We have limited visitors so nobody passes in the waiting area or on the stairs
We are carrying out thorough cleaning between clients
* We are keeping treatment rooms well ventilated between appointments
* We are minimising your contact between different staff members during your visit
* We ask that you call ahead for last minute appointments to reduce footfall and eliminate walk in appointments at this time
* We are temporarily unable to offer any facial treatments including tinting, lash lift, eyebrow shaping, facial threading/waxing, cluster lashes, facials, peels, microdermabrasion and microneedling. We will inform you when these restrictions are lifted.

What the staff are doing for the safety of both the clients and other employees:
* Staggering shift start times * Keeping up to date records to assist NHS Track and Trace requests
* Frequent hand washing before, during and after treatment (as always)
* Eliminating the switching of treatment rooms throughout the day
* Minimising how frequently equipment is shared between workers
* Using disposable items where possible and ensuring non disposable items are sanitised between clients
* Avoiding over running of appointments
* Minimising the use of the waiting area
* Maintaining social distancing between staff
* Staff are provided with PPE including visors, gloves and masks where required
* Changing the PPE frequently * Avoiding touching their faces
* Allowing adequate cleaning time between appointments
* Sanitising high touch areas between every appointment (including but not limited to the treatment bed, nail desks and chairs, door handles, light switches, tools, equipment, products, trolleys, floors)
* Avoiding skin to skin contact with colleagues
* Staggering breaks to avoid contact
* Minimising the volume of deliveries
* Minimising person to person contact when accepting deliveries
* Engaging only in remote team meetings via video call
* Increasing frequency of removing waste from the premises
* Restocking when the premises is empty
* Staff have completed additional Covid-19 and Sterilisation training courses throughout lockdown in addition to pre-opening Just Pampered training, to ensure we are confident we are adhering to the government guidelines.

get in touch

Use WhatsApp to view our product catalogue or WhatsApp message your enquiry today:
07570 493774


opening times

  • Monday: 9am - 8.30pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9.30am - 2.30pm
  • Thursday: 9am - 8.30pm
  • Friday: 9am - 5.30pm
  • Saturday: 8.30am - 4pm
  • Alternate Sundays: 8.30am - 4pm
  • Open 11th and 25th Feb, 10th and 24th March
  • Please check Google for any temporary adjustment from our usual hours
  • Bank Holidays: Closed

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