🙏Thank you, thank you, thank you
We cannot express how grateful we are to every single enquiry, every message of encouragement, every booking, every smile (behind a mask) you have given us since reopening. We knew the situation was never going to be easy. We know we're a long way off from finding "normal" and there is still a threat out there. What we have created is a safe, hygienic, friendly environment for visitors and future visitors to escape for a while, relax and let go of tension and stress, in confidence that we are doing everything to protect you all.
👣If you've not visited yet because you are not ready, we have still appreciated your words of encouragement and kind messages. It really has brightened our days.
👣We haven't come back to a booming business, we never expected to. We know we've got a long way to go, but that's okay because we know we're not alone. We're doing the same as every other independent business out there and we're not afraid of hard work. With your encouragement and feedback we have the positivity to keep going and look forward to seeing everybody.
At the moment we are generally not fully booked, so it is always worth calling on the day if you're not in a position to plan ahead.
We've found our previously full weekends are currently more relaxed. Possibly due to people working from home and being available in the week? Possibly due to schools reopening? If you'd like an appointment this weekend, for example, we have multiple gaps both Saturday and Sunday. What used to hold a huge waiting list now sees plenty of last minute availability. We're just letting you know because we've (pre-covid) asked that you book ahead for weekends but this isn't necessarily the case any more.
Please, if you reach our voicemail, leave a message for us to return your call. We don't have a receptionist full time at the moment and we are picking up messages between clients. We are grateful for every call and always return messages. We aim to get back to you within a couple of business hours. Chances are, even if we are busy when you call, we may still have availability later in the day.
🎊What's been popular?
Our top five treatments in August (since all of our menu has been allowed) have been:
- Shellac Pedicure
- Swedish Back, Neck and Shoulder Massage
- Lash Lift and Tint
- Eyebrow Tint and Wax
- Hollywood Wax
What's our favourite?
We are loving our back facial, which we relaunched in August and are so happy to be doing brows and lash lifts again. We love a variety in our day but these are our long standing favourites.
You've all been amazing and you're the reason we're still here.