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News & Updates

14/10/20

🎂 Happy 13th Birthday to Us! Tomorrow we celebrate thirteen years at Great Baddow. We will not be able to celebrate in our usual way due to current restrictions as we would normally have organised an internal charity event. Instead, we've teamed with Beauty Banks and the Trussell Trust Chelmsford Food Bank to collect toiletries for those in need.
The Beauty Banks top ten wish list is:
1. Shampoo
2. Body Wash
3. Toothpaste
4. Toothbrushes
5. Deodorant
6. Disposable Razors
7. Travel size shampoo/body wash
8. Sanitary pads and feminine hygiene
9. Face Wash
10. Baby Products - Nappies, Baby Shampoo, Baby Wipes
These are the daily essentials that are always needed, please ensure all products are new and unused. Due to Health and Safety, they are not able to accept even lightly used products. Kindly consider a balance of male and female products, on average 70% of those homeless are male.
The bank will remain at the salon for a minimum of four weeks and we hope to extend the collections until the end of the year and beyond.

WhatsApp for Business
Would you be happy to receive notifications for late availability, special offers or skincare tips? WhatsApp Business allows us to broadcast current information to an individual WITHOUT adding you to a group. It WILL NOT share your information with any other customers You can unsubscribe at any time. If you’d like to be added, please let your therapist know or send us a whatsapp message to 07570 493774Choose one or more of the following:
Last Minute Appointments
Special Offers
Massage Information
Skincare and Facial Information
Waxing Offers
Thank you for your support
01/10/20
🍂Hello October
We don't know about you, but despite all that has happened so far this year we can't quite believe we are now in October! Autumn days out in the fresh air and cosy nights indoors are exactly what we need right now. What's your favourite part of Autumn?

⚠️Safety First
We're still working harder than ever to keep you all safe with a clean but inviting environment. We've kept the new protocols as close to the original services as possible and the feedback we've had so far has generally been that it feels no different. This is so great to hear!

As the Autumn draws in we have made a few more tweaks to keep you warm and added our heated bed warmers, which are completely washable and also completely covered with multiple layers, not coming into contact with any client or the bed linens.

Our QR code for the Track and Trace is situated on the landing in the centre of the salon.

🗓️Availability
At the moment we are generally not fully booked, so it is always worth calling on the day if you're not in a position to plan ahead.

As at Thursday 1st October:
(subject to change as we are asking all clients who are unwell not to attend their appointments)

Do you have a favourite therapist? These are their upcoming availability for the next ten days:
-🙋‍♀️ Lesley - GAPS TODAY, then Monday 5th 5.10pm, Tuesday 6th 10.45am then her next gap is not until Monday 19th so if you'd like to see her please call and speak to her today.

-🙋‍♀️ Lauren - GAPS TODAY, then Monday 5th 9am or 3.45pm or 5.15pm, Tuesday 6th only two small gaps in the morning for brows or something similar, Wednesday 7th 9am, 11am or 12.45pm, Thursday 8th afternoon only, Sunday 11th October 9am, 10.30am and afternoon. Week commencing Monday 12th she has gaps on the Monday, Tuesday morning and Thursday early afternoon only.

-🙋‍♀️ Nicola - Small gap for brows or similar at 2.30pm or 5pm tomorrow, Friday 2nd October. Saturday small gaps only at 9am or 11.50am and a 30 minute treatment at 3.30pm. Wednesday 7th between 9.30am and 11am, Friday 9th early afternoon.

-🙋‍♀️ Anni - Friday 2nd October gaps in the afternoon, Saturday 3rd 30 minutes at 9.40am and one hour at 12.15, Friday 9th at 3.20pm, then nothing available until Friday 16th October.

-🙋‍♀️Emma C - Mid afternoon appointments today, then Thursday 8th October only small space for brows or similar at 12.30, 3.45 and 7.30pm. Saturday 10th and Sunday 11th she still has availability.

-🙋‍♀️Emmy - This evening 7.30pm, Thursday 8th in the evening, Monday 12th and Thursday 15th scattered availability. She also has Saturday 17th October availability.

- 🙋‍♀️Maddie - Friday 2nd after 2.15pm, Friday 9th and Saturday 10th availability

😷Skin Breakouts?
The combination of the change in weather and wearing face coverings means many are experiencing breakouts on the lower face, known as Maskne, or mask acne. Is your skin suffering? Our extraction facial could be the answer for your skin. The thirty minute detoxifying treatment includes a deep cleanse routine, a steam treatment to open pores, exfoliation, gentle extraction of blocked pores and specialist products to instantly calm redness and breakouts. The treatment includes the face, neck, decollete and shoulder areas to ensure it both targets the skin issue and is relaxing too.

To book yours, please ask your therapist for an Extraction Facial, 30 minutes, £26.

😊Thank you
You've all been amazing and you're the reason we're still here.
09/09/20
🙏Thank you, thank you, thank you
We cannot express how grateful we are to every single enquiry, every message of encouragement, every booking, every smile (behind a mask) you have given us since reopening. We knew the situation was never going to be easy. We know we're a long way off from finding "normal" and there is still a threat out there. What we have created is a safe, hygienic, friendly environment for visitors and future visitors to escape for a while, relax and let go of tension and stress, in confidence that we are doing everything to protect you all.
👣If you've not visited yet because you are not ready, we have still appreciated your words of encouragement and kind messages. It really has brightened our days.
👣We haven't come back to a booming business, we never expected to. We know we've got a long way to go, but that's okay because we know we're not alone. We're doing the same as every other independent business out there and we're not afraid of hard work. With your encouragement and feedback we have the positivity to keep going and look forward to seeing everybody.
🗓️Availability
At the moment we are generally not fully booked, so it is always worth calling on the day if you're not in a position to plan ahead.
We've found our previously full weekends are currently more relaxed. Possibly due to people working from home and being available in the week? Possibly due to schools reopening? If you'd like an appointment this weekend, for example, we have multiple gaps both Saturday and Sunday. What used to hold a huge waiting list now sees plenty of last minute availability. We're just letting you know because we've (pre-covid) asked that you book ahead for weekends but this isn't necessarily the case any more.
📞Voicemail
Please, if you reach our voicemail, leave a message for us to return your call. We don't have a receptionist full time at the moment and we are picking up messages between clients. We are grateful for every call and always return messages. We aim to get back to you within a couple of business hours. Chances are, even if we are busy when you call, we may still have availability later in the day.
🎊What's been popular?
Our top five treatments in August (since all of our menu has been allowed) have been:
- Shellac Pedicure
- Swedish Back, Neck and Shoulder Massage
- Lash Lift and Tint
- Eyebrow Tint and Wax
- Hollywood Wax
What's our favourite?
We are loving our back facial, which we relaunched in August and are so happy to be doing brows and lash lifts again. We love a variety in our day but these are our long standing favourites.
Thanks Again
You've all been amazing and you're the reason we're still here.
20/08/20
We are so happy to be back doing what we love. We are adjusting to the new ways of working and keeping hygiene and safety a top priority for all. We are varying our opening hours slightly to ensure we can accommodate as many people as possible and taking hours back when demand is lower. Please check Google for any temporary adjustments to our regular opening times or call to check availability.
We are currently still operating on an appointment only basis but welcome any last minute phone calls, especially if you are passing by. Please call 01245 471888. Thank you
14/08/20
Late last night the announcement was made that services can resume from 15th August, this Saturday
It's now officially on the http://gov.uk/ website:
"Beauty salons, tattoo studios, spas and barbers across England will be able to offer all close contact services – including front of the face treatments such as eyebrow threading, eyelash treatments and facials from August 15 under new guidance"
As you can appreciate, this is short notice and we must prioritise the clients who were cancelled on 31st July. If you were one of the cancelled clients please feel free to contact us but we are making our way through our lists (feel like we've said this before ) and will get to you ASAP.
All other bookings will be taken from 1pm today
Thank you for your understanding
13/08/20
Have you tried our Back Facial?
New name, same treatment, same price.
When we first released this treatment, Back Facials were not really a 'thing'.
Now, possibly due to the facial restrictions in place, a back facial is one of the popular treatments in the industry. We really enjoy doing these, so we have given it a little post-lockdown revamp .
Previously known as the Spa Find Black Mud Exfoliating Back Treatment, this comprises of an exfoliation and deep cleanse of the back with attention to congested areas. We apply a detoxifying, mineralising dead sea black mud body mask to nourish the skin. A neck and scalp massage comes as standard while the mud mask gets to work, but we can swap for feet if you'd rather not have a scalp massage.
Once the mask is removed with hot mitts, we end with a hydrating back, neck and shoulder massage for soothing aches and pains.
The treatment is 40 minutes and can be enjoyed alone or alongside any other service on our menu
Treatment price: £37
Gift vouchers are also available for this treatment.
17/07/20
New Salon Guidelines For your safety:
* Please reschedule your appointment if you are feeling unwell or any member of your household is unwell or self-isolating
* Please enter only at your exact appointment time. Too early may mean there are other clients on the premises, too late may mean your treatment can no longer go ahead due to additional cleaning times between appointments
* On arrival you will be escorted straight to treatment room
* Please wash your hands on arrival (use the single use towels provided)
* We will provide water in disposable cups, please note hot drinks are temporarily unavailable
* No food allowed * Please arrive alone for your appointment
* Please limit the personal belongings you bring with you
* Staff will wear PPE as per the government guidelines
* Please alert us if you need to use the toilet facilities so we can ensure a deep clean after every use
* We have increased the value for contactless payment transactions
* We have limited visitors so nobody passes in the waiting area or on the stairs
We are carrying out thorough cleaning between clients
* We are keeping treatment rooms well ventilated between appointments
* We are minimising your contact between different staff members during your visit
* We ask that you call ahead for last minute appointments to reduce footfall and eliminate walk in appointments at this time
* We are temporarily unable to offer any facial treatments including tinting, lash lift, eyebrow shaping, facial threading/waxing, cluster lashes, facials, peels, microdermabrasion and microneedling. We will inform you when these restrictions are lifted.
17/07/20
Today's announcement - good news
Today it was announced all other Beauty services can resume from 1st August 🥳
They have also said guidelines will not be released until next week, so we're not sure what conditions apply and will hold back from taking bookings until we have seen them.

We can, however, get you patch tested in preparation for your tinting or lash lift service as soon as possible now that we expect it to be within the next few weeks.

Due to the length of time we were closed for lockdown and the side effects covid-19 can cause, we will need to re-test everybody before tinting and lash lifting services. Please call or message to book your patch test. This can be fairly last minute and on-the-day but we cannot currently accept walk ins because we want to ensure social distancing in the corridor and stairway.

If you have not registered interest for a face/eye treatment and would like to, please let us know so we can add you to the appointment list. We will work our way through the list as soon as we have the guidelines. We will be in touch as soon as we know more Thank you
10/07/20
Hello Everyone!
It was announced yesterday that we are allowed to reopen from Monday 13th July! This is great news, however, it does come with some restrictions.
We are not currently allowed to offer any treatments involving the face or head (which includes but is not limited to eyebrow shaping, facial waxing/threading, lash tinting, lash lift, facials, microdermabrasion, skin peels, microneedling, Indian head massage and ear candles).

As a result of this we will start by working restricted hours, because pre-lockdown these treatments made up 65% of all bookings. We are feeling optimistic that the restrictions, particularly for eyebrows, may not be in place for too long. When barbers and hairdressers opened on Saturday 4th July they were not allowed to carry out beard trims, but new guidelines state they will be allowed to do this from Monday 13th. We hope that some of these treatments will follow suit just as quickly. We can only hope.

We are ready, we are covid-secure, clean and good to go. I have listed some new guidelines below. If anybody has any queries please do not hesitate to contact us.

We are currently working our way through the call lists and will get back to you as soon as possible. If we do not answer please leave a message and we will return every call. To book your appointment please email or call 01245 471888 (the phone is diverted) and we hope to hear from you soon. Thank you to everyone for your ongoing support

New Salon Guidelines For your safety:
* Please reschedule your appointment if you are feeling unwell or any member of your household is unwell or self-isolating
* Please enter only at your exact appointment time. Too early may mean there are other clients on the premises, too late may mean your treatment can no longer go ahead due to additional cleaning times between appointments
* On arrival you will be escorted straight to treatment room
* Please wash your hands on arrival (use the single use towels provided)
* We will provide water in disposable cups, please note hot drinks are temporarily unavailable
* No food allowed * Please arrive alone for your appointment
* Please limit the personal belongings you bring with you
* Staff will wear PPE as per the government guidelines
* Please alert us if you need to use the toilet facilities so we can ensure a deep clean after every use
* We have increased the value for contactless payment transactions
* We have limited visitors so nobody passes in the waiting area or on the stairs
We are carrying out thorough cleaning between clients
* We are keeping treatment rooms well ventilated between appointments
* We are minimising your contact between different staff members during your visit
* We ask that you call ahead for last minute appointments to reduce footfall and eliminate walk in appointments at this time
* We are temporarily unable to offer any facial treatments including tinting, lash lift, eyebrow shaping, facial threading/waxing, cluster lashes, facials, peels, microdermabrasion and microneedling. We will inform you when these restrictions are lifted.

What the staff are doing for the safety of both the clients and other employees:
* Staggering shift start times * Keeping up to date records to assist NHS Track and Trace requests
* Frequent hand washing before, during and after treatment (as always)
* Eliminating the switching of treatment rooms throughout the day
* Minimising how frequently equipment is shared between workers
* Using disposable items where possible and ensuring non disposable items are sanitised between clients
* Avoiding over running of appointments
* Minimising the use of the waiting area
* Maintaining social distancing between staff
* Staff are provided with PPE including visors, gloves and masks where required
* Changing the PPE frequently * Avoiding touching their faces
* Allowing adequate cleaning time between appointments
* Sanitising high touch areas between every appointment (including but not limited to the treatment bed, nail desks and chairs, door handles, light switches, tools, equipment, products, trolleys, floors)
* Avoiding skin to skin contact with colleagues
* Staggering breaks to avoid contact
* Minimising the volume of deliveries
* Minimising person to person contact when accepting deliveries
* Engaging only in remote team meetings via video call
* Increasing frequency of removing waste from the premises
* Restocking when the premises is empty
* Staff have completed additional Covid-19 and Sterilisation training courses throughout lockdown in addition to pre-opening Just Pampered training, to ensure we are confident we are adhering to the government guidelines.
02/07/20
We (Still) Miss You All
Hello to all of our wonderful clients It's been over 100 days since we closed our doors in preparation for lockdown and I don't think any of us thought it would be for quite this long when we all said goodbye. I think we expected that by the 100 day mark we would either be open or have a date to re-open.

Last week it was announced that hairdressers can return on 4th July but unfortunately not beauty salons, nail bars, massage, holistic therapy or spas. We know this created some confusion. We believe this is due to us being in close proximity and also being face to face for the majority of the time (while hairdressers are mostly facing the back of the client). We respect the decision of the government but are frustrated that we have no target date or anything to be aiming for at the moment.

We wish we could tell you more but we truly just do not know any more than you. Our Beauty Councils and professional bodies are currently seeking clarification and a road map for planned opening. Please be assured that as soon as we hear anything we will be in touch. Behind the scenes we have assessed the risks and made appropriate changes to ensure the safety of all visitors and staff. We will release our new guidelines for visitors once the government have concluded what we need to do, but at this stage I am confident we have gone over and above what is currently required of us.

We don't just 'do' beauty
We have built such a relationship with you over the years and it feels so much more than just 'doing' beauty. We've shared so many moments with you, celebrated through engagements and weddings, comforted you through grief and heartache and been there to help you switch off for a moment when life becomes too much. We've received such lovely comments and are grateful to you all. Survey Thank you to everybody who took part in our survey last month. It has really helped us gauge what you are all thinking and will help us to create a return to work staff rota at the beginning. We have taken on board all of your comments and will address each of them before re-opening.

One comment was mentioned twice regarding our entrance and whether it was a shared entrance with the Barber Shop. We need to clarify, we have always had our own separate entrance at the back of the building. While the Barbers have always been happy for our customers to use their entrance in the past, we must stress that this will not be an option when we return due to managing foot traffic and keeping everyone safe. Visitors must enter through the Just Pampered entrance at the back of the building so we can maintain social distancing and prevent traffic through the other businesses.

We have added the names of everybody who asked to be added to our booking list on the survey. If you would still like to take part the survey is currently still open. The link to the survey is HERE. (https://www.surveymonkey.com/r/TVFBLQL)

Gift Vouchers:Gift vouchers are currently open ended and would not have expired while we are closed. Once we have an official date, we will reset all vouchers for a further six months from this point, so you all have plenty of time to use them when you feel ready.
Products: If anybody would like to stock up on products at this time please get in touch and we will arrange this for you with free local delivery. We thank you all for your continued support. We will be in touch soon Kind regards The Just Pampered Team

get in touch

Use WhatsApp to view our product catalogue or WhatsApp message your enquiry today:
07570 493774

01245471888
beauty@justpampered.co.uk

opening times

  • Monday: 9am - 8.30pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 2.30pm
  • Thursday: 9am - 8.30pm
  • Friday: 9am - 5.30pm
  • Saturday: 9am - 5pm
  • Alternate Sundays: 8.30am - 4pm
  • Sundays open 3rd and 17th July (not 31st), 14th and 28th August, 11th and 25th September
  • Please check Google for any temporary adjustment from our usual hours as we recover from lockdown. Thank you for your support

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