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News & Updates

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Thank You
Now we have taken a moment to pause and reflect on the last few weeks, I'd like to say a heartfelt thank you to everyone who has made re-opening possible.

To the team for all their hard work and dedication. To everyone involved in the decorating, cleaning and general preparations. To our wonderful clients, who have reminded us exactly why we do our job in the first place. We are so happy to be back here and incredibly lucky to have started off so busy and with so much support from you.

It is true we didn't quite know how the first few weeks would pan out, how busy we would be and how capacity and new regulations would allow us to work safely. We needn't have worried, because between us we filled every space available and pulled together to do extra shifts, to ensure everyone who wanted an appointment was able to get one. It has been one of the busiest times we have ever had here and the mood has felt so bright, similar to the lead up to Christmas time.

The last few weeks would have been perfect, if not for the amount of 'No Shows' we experienced. (By this, please do not think we mean those who were unwell or discovered they had to isolate and called to let us know at short notice. We are talking about having therapists set up and ready, pacing the landing and nobody turning up, with our call of concern going unanswered too).

No Shows
No Shows are an unfortunate part of any service industry and we know occasionally genuine mistakes can happen, but I have seen messages from pubs and restaurants mentioning the same and it is heartbreaking to see after all these months of closure, for not just our business but every service provider.

Please, if you discover you are unable to make your appointment, please give us as much notice as possible. We are very understanding of the strange circumstances we are all facing and know sometimes it just can't be helped.

We apologise if the initial times you were hoping to book were not available for your first visit following lockdown. The appointments are now spreading out across the weeks, because the frequency of visits varies from treatment to treatment. Looking ahead in the diary, we are now far more flexible to suit your needs and we look forward to seeing you soon.

Therapist Lauren
On behalf of the whole Just Pampered Team, I would like to wish Lauren a very happy maternity leave as she prepares for the arrival of baby girl. Lauren returned after lockdown but has now left to enjoy some time before the new arrival. Due to lockdown, she knows some of you hadn't had chance to hear her news and wishes there had been more time to catch up with everyone.

If you usually see Lauren and were not able to get in over the last few weeks, we'd be happy to recommend an alternative therapist to best suit your needs.

Walk In
At this time, please note all visits (including for products, vouchers and patch tests) are by appointment only, so we can maintain social distancing throughout and ensure a member of the team is available.

Our Opening Times:
Monday 9am to 8.30pm
Tuesday 9am to 5.30pm
Wednesday 9am to 2.30pm
Thursday 9am to 8.30pm
Friday 9am to 5.30pm
Saturday 9am to 5pm
Alternate Sundays 8.30am to 4pm:
OPEN 9th and 23rd May, 6th and 20th June, 4th and 18th July

Gift Vouchers
All of our Gift Vouchers have been extended, so if you have received a voucher that would have expired or you gifted a voucher that you know your loved one hasn't been able to use, please don't worry. The new extension dates are below but feel free to contact us if there is an issue with these dates.
Dated 2019 - Valid until 30 June 2021
Dated January 2020 to September 2020 - Valid until 31st July 2021
Dated October 2020 until April 2021 - An additional six months will be added to the expiry date

We can't wait to see you
Thank you
Kerry-Lee and The JP Team
Call 01245 471888
Text/WhatsApp - 07570 493774
Browse our menu www.justpampered.co.uk

get in touch

Use WhatsApp to view our product catalogue or WhatsApp message your enquiry today:
07570 493774


opening times

  • Monday: 9am - 8.30pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9.30am - 2.30pm
  • Thursday: 9am - 8.30pm
  • Friday: 9am - 5.30pm
  • Saturday: 8.30am - 4pm
  • Alternate Sundays: 8.30am - 4pm
  • Open 11th and 25th Feb, 10th and 24th March
  • Please check Google for any temporary adjustment from our usual hours
  • Bank Holidays: Closed

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