20th December Tier 4 Update
We are writing with an update following last nights announcement to let you know we are now temporarily closed under Tier Four guidelines, until further notice.
We are still in the process of contacting everyone with bookings next week. Admittedly, it came as quite a shock because we were in treatment at the time of announcement, so last nights priority was to contact those with bookings today.
We will also be in touch with those who had arranged voucher and gift collections. all of which are still available.
Click and collect for new voucher and gift orders can still be arranged
Thank you for your patience and words of encouragement.
It's not goodbye... We'll see you soon
While we are sad to be entering Tier Three, we are relieved to still be open. This time around, all salons and personal care services are permitted to continue as normal.
For appointments, in store shopping and voucher collections, please contact us to reserve your slot.
Our heart goes out to the Hospitality trade, who have also put so many measures in place in order to continue but now face closure again. We hope you guys will be open again soon.
With isolation and changes in personal circumstances, we are receiving an average of four hours a day in cancellations. We are by no means saying this to moan, because we know it cannot be helped and knew when we re-opened this would likely be the case for the foreseeable future.
We are mentioning it because it is always, always worth calling on the day if you would like a last minute appointment. Our diary is changing regularly, so if you would like to book in, this Saturday and next week is like no Christmas week we have ever experienced before and we are likely to be able to accommodate.
Due to the ever changing situation and the limitation of social events, we have made the decision to close on Christmas Eve and New Years Eve this year. We have all of our staff doing extra shifts leading up to Christmas to cover the same number of hours. Our Festive Opening Times are as follows:
Regular hours, then:
Sunday 20th December 8.30am to 4pm
Monday 21st December 9am to 8.30pm
Tuesday 22nd December 9am to 5.30pm
Wednesday 23rd December 9am to 1pm
Christmas Eve CLOSED
Christmas Day Boxing Day, Sunday 27th CLOSED
Bank Holiday Monday 28th CLOSED
Tuesday 29th December 9am to 1pm
Wednesday 30th December 9am to 1pm
New Years Eve New Years Day CLOSED
Saturday 2nd December CLOSED
Returning Sunday 3rd January when normal hours resume.
We are hoping to make another drop to the Beauty Bank collection before Christmas. If you have any toiletries to donate to those in need, we would be very grateful. Our bank is on the ground floor at the entrance to the salon.
If anybody hasn't already received our Gift Guide and would like to see it, we'd be happy to forward this to you, packed full of gift ideas to suit any budget. Bespoke gifts can also be created with a selection of products and/or treatment vouchers.
Thank you for your support, it means everything to us all.